Team Management

DuoPlus makes it easy to manage teams and members

DuoPlus's team management feature is free of charge

1. Basic Concepts

1.1 Team

A single account can create multiple teams. Each team has its own resources (including cloud phones, computing power, etc.) and balance are independent. You can create multiple teams to handle different businesses. Add a team through the team switcher in the top left corner.

1.2 Members

In addition to creating multiple teams yourself, you can also join other people's teams. Your role in someone else's team can be a sub-administrator or a regular member.

You cannot join someone else's team proactively; a team administrator must invite you to join. For detailed instructions, refer to the Invite Members section.

After joining another person's team, you can also switch to their team using the team switcher in the top right corner.

1.3 Super Administrator Group

The Super Administrator group has the highest system privileges. There can only be one super administrator in the user group. By default, after creating an account, the system will automatically create a default team for you, and you will be the super administrator of this default team. When you create multiple teams, you will also be the super administrator of these newly created teams.

You can view your user group information in Team -> Members.

1.4 Sub-Administrator Group

The Sub-Administrator group has permissions second only to the Super Administrator group. They have all permissions except adding or removing sub-administrators. Once a user is added to the Sub-Administrator group, they have the authority to manage regular user groups.

1.5 Regular User Group

In the Regular User group, different user groups can be assigned various feature permissions and cloud phone permissions. For detailed instructions, refer to the Invite Members section.

2. Common Team Operations

2.1 Switch Team

In the top left corner, drop down the team list and click to switch between different teams.

Alternatively, go to Team Settings and switch teams in the Operations column on the right side of the table.

2.2 Dissolve/Leave Team

Click on Team Settings to view all the teams you have created or joined. In the Operations column on the right side of the table, you can choose to dissolve the team or leave the team.

• When you are the team administrator, you can dissolve the team.
• When you are a sub-administrator or a regular member, you can leave the team.